FAQs

Welcome Home Apartments:
Your Questions Answered

Book Flats and Group Accommodation at Affordable Rates …

Looking for short term accommodation in Edinburgh?

We have well-appointed apartments and group accommodation in all key areas. Convenient locations, comfortable living arrangements and affordable rates enable you to make the most of your holiday or business trips. Our friendly and professional staff is also here 24/7 to provide any support that you need. Families and corporate groups trust us for quality serviced accommodations.
Here are the answers to some frequently asked questions. Should you need more information, please send us a mail and we will be happy to help.

What can I expect in my serviced apartment or group accommodation?

You will enjoy a comfortable stay in a clean home away from home with TV and high speed Wi-Fi facilities plus a fully-equipped kitchen. Support is also on hand round-the-clock to assist you with anything you need.

How do I book an apartment or rooms to let?

Once you have selected your apartment online and can see both the price and that it is available for your chosen dates, please click on the ‘Book Now’ button. This will allow you to input your contact information and credit card details. Please ensure your email address is correct or we will not be able to respond to your booking. Should you have any problems or need further assistance, please contact

How do I make a group booking?

Select the correct number of persons whilst booking. Also check that the group accommodation you want is available for your chosen dates. Then click the “Book Now’ button. If you have any questions, please email Office@WelcomeHomeApartments.co.uk.

Can I see the apartment or group accommodation before booking?

Yes, please call us on or fill out an enquiry form online and one of our client advisors will be happy to arrange a viewing.

How do I pay for the booking?

You can pay for your serviced apartment or group accommodation using a credit card or debit card.

When will my credit card be charged?

Payment is taken at the time of booking.

How do I amend my booking?

Please email Office@WelcomeHomeApartments.co.uk. with details of your original booking, i.e. which property you booked and the dates you requested as well as the changes you would like to make.

What is your cancellation policy?

There is no charge if you cancel the booking more than 14 days in advance. However, for cancellations with less than 14 days’ notice, full price is charged.

How do I cancel my reservation for a serviced apartment or group accommodation?

For cancellations, please contact Office@WelcomeHomeApartments.co.uk.

At Welcome Home Apartments, our goal is to provide you with comfort and convenience at economical rates. You can also take advantage of our special offers for additional savings. Come and enjoy your UK business or holiday trip in our tastefully-furnished and affordably-priced serviced apartments or group accommodation.

Book a serviced apartment today.